Return Policy

What SoCal Flag Is Today

SoCal Flag is currently a directory, media, and resource platform for flag football in Southern California. The site provides team listings, league directories, tournament information, training program guides, news, and editorial content. There are no physical products, merchandise orders, or paid digital downloads sold through the site at this time.

Because the current version of SoCal Flag does not process commercial transactions, there are no purchases that require a return or refund process. This page exists to document that clearly, and to describe what will apply when commerce features are introduced.

Future Merchandise and Digital Products

SoCal Flag may introduce merchandise (apparel, accessories, gear) and digital products (guides, data exports, premium access) in the future. When those features launch, a full return and refund policy will be published at this URL describing:

• Eligibility window for returns on physical merchandise (e.g., 30 days from delivery)
• Condition requirements for returned items
• Process for initiating a return or exchange
• Refund timeline and method (original payment method vs. store credit)
• Handling of damaged or incorrect orders
• Policy for digital products, which may differ from physical merchandise
• Any items marked final sale or non-returnable

The policy terms will be consistent with California consumer protection laws and will be clearly disclosed at the point of purchase before any transaction is completed.

Listing and Directory Questions

If you have a question about a team, league, tournament, or training program listing on SoCal Flag — including requesting a correction, update, or removal — that is handled through the Contact page, not this return policy. Listing corrections are editorial matters, not commercial transactions.

If you've submitted a program for listing and have a question about status or processing, please reach out through the Contact form with "Listing question" in the subject line.

Contact Us

Questions about this policy, about a future order, or about anything else on the site — use the Contact page. We aim to respond to all direct inquiries within two business days.